Privacy Policy
A legal disclaimer
BBC Counseling & Support Services (“Company,” “we,” or “us”) is committed to protecting the privacy of our users (“you” or “your”) and customers. This Privacy Policy applies to all of the services offered by the Company, including our website and any mobile applications, and sets out how we use, collect, and disclose your personal information.
Collection of Personal Information
We collect personal information, such as your name, email address, and phone number, when you register on our website or contact us through our website. We may also collect information about your browsing and usage habits when you visit our website.
Legal Basis for Processing
We process your personal information based on your consent, the performance of a contract, our legitimate interests, or as required by law.
Use of Personal Information
We use your personal information to provide you with the services and information you request, to respond to your inquiries, and to improve our website and services. We may also use your personal information to contact you news about the Company.
Disclosure of Personal Information
We will not sell, rent, or otherwise disclose your personal information to third parties, except as required by law, or unless otherwise stated that you request to be connected to trusted allied partner such as a lender, attorney, accountant, contractor, etc. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties.
Data Retention
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
Security of Personal Information
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Your Rights
You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information. You also have the right to data portability. To exercise these rights, please contact us at therapy@bbccounseling.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.
Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time. The most current version of the policy will govern our use of your personal information. We will notify you of any material changes by posting the updated policy on our website.
Consent
We reserve the right to change this Privacy Policy at any time. The most current version of the policy will govern our use of your personal information. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at therapy@bbccounseling.com.
Last modified July 1, 2025